Preschool marketing / Google Business Profile

For preschool and creche owners

Google Business Profile for preschools and creches, linked to your dashboard

When a parent searches Google for a creche or preschool near them, your Google Business Profile decides whether you show up on the map. We can create or fix yours for you, and link it to your Find My Nursery school dashboard so you manage it next to your listing.

Your school★★★★★
Google MapsYOUR PROFILE
Freea Google profile costs nothing
Premiumconnects it to your dashboard
Done for youwe set it up and improve it
Google Business Profile

Get found on Google, and manage it from one place

01The basics

What a Google Business Profile does for a preschool

Claim your school

Your Google Business Profile is the free listing on Google Search and Google Maps. It shows your school name, address, phone number, opening hours, photos and reviews, and it lets a parent call you or get directions in one tap.

Parents usually search for a creche or preschool by suburb, and Google shows a short list of schools on a map. A complete profile with clear photos and good reviews gives you a better chance of being one of them.

  • Show up on Google Maps and local search
  • Calls and directions straight from Google
  • Reviews from your own parents
  • Hours, photos and updates in one place
Claim your school
02Your dashboard

Linked to your school dashboard

See Premium

Connect your Google Business Profile to your Find My Nursery school dashboard, your Nursery Centre, and manage it where you already manage your listing. See how your profile performs on Google, keep an eye on reviews, and update your hours, photos and news without logging in to a second place.

You can post updates such as enrolling now, tour bookings open or a holiday closure, and keep your hours the same on Google and on Find My Nursery.

  • See how your profile performs on Google
  • Reviews, photos and updates in one place
  • Hours kept the same on Google and Find My Nursery
  • Part of Premium

Connecting is part of Premium and is rolling out to schools now.

See Premium
03Done for you

We create or fix your Google Business Profile for you

Ask us to set it up

No profile yet, or not sure yours is right? We can create one for your school, or review the one you have and fix what is wrong, such as the wrong category, missing hours or an old phone number. We handle the setup and verification with you, then link it to your school dashboard.

Most owners are busy running a school. This takes the job off your list.

  • A new profile created for your school
  • An existing profile reviewed and fixed
  • Verification handled with you
  • Categories, hours, photos and description
  • Linked to your school dashboard

Email us and we will explain how it works for your school.

Ask us to set it up
Do it yourself

Set up your Google Business Profile in six steps

A good profile does not take long to set up. Work through these steps in order, or ask us to do it for you.

Step 1 of 6
1

Check if a profile already exists

Search for your school on Google Maps first. Many schools already have a profile that someone created, so claim it instead of making a second one.

2

Choose the right categories

Pick the category that matches what you run, such as preschool, nursery school or day care centre. Your main category matters most because it tells Google what you are.

3

Add your details exactly

Use your school name as it appears on your signboard, your full address, a phone number that is answered and your hours. Use the same details on Find My Nursery, Facebook and your website.

4

Add real photos

Show your classrooms, play areas, entrance and outdoor space. Parents want to picture their child there, so use clear, recent photos. Never show a child's face without written permission from the parent.

5

Verify your profile

Google needs to confirm you run the school before your profile is fully live. It shows you the verification options on screen, and we can handle this with you.

6

Ask for reviews and reply

Ask happy parents for an honest review after a term or event, share a direct link to your profile, and reply to every review politely, including the critical ones.

Common Google Business Profile mistakes

  • Creating a second profile instead of claiming the one that already exists.
  • Using a different name, phone number or address from your signboard and website.
  • Leaving out hours, photos or a description.
  • Keeping the same hours all year and forgetting school holidays.
  • Showing children's faces without written permission from parents.
  • Offering gifts or discounts for reviews.
  • Choosing a category that does not describe a preschool or creche.
  • Ignoring reviews, or replying only to the good ones.

Related: local SEO for preschools and the full preschool marketing guide.

04Checklist

What a strong preschool profile includes

Ask us to check your profile

Parents decide fast, often on a phone. Use this list to check your profile the way a parent would see it.

  • School name matches your signboard and website
  • Exact address, with the right pin on the map
  • A phone number that is answered
  • A working website or Find My Nursery link
  • Correct hours, including early drop off and late pick up
  • A main category that describes your school
  • Ages and programmes you offer, listed plainly
  • Recent photos of classrooms, play areas and entrance
  • A recent review and a reply to every review
  • A clear way to enquire or book a tour

Work through it once, then again every term.

Ask us to check your profile
05Keep it fresh

Keep your profile up to date

See Premium

Setting up your profile is only the start. A profile with old hours or a closed phone line costs you enquiries, so give it a few minutes on a regular schedule.

Once a month, check your details, read new reviews and reply. Every term, update your holiday hours, refresh your photos and review your enrolment information. Whenever something changes at the school, change it on Google the same day.

  • Monthly: check details, reply to reviews
  • Every term: holiday hours, photos, enrolment information
  • Any change: update it the same day
  • Remove old announcements once they have passed

In your dashboard, Premium schools can do this next to their listing.

See Premium

Want us to take care of your Google Business Profile?

Email us and we will explain how it works for your school.

Ask us to set it up
Common questions

Google Business Profile questions

Question 1 of 18
The basics

What is a Google Business Profile for a preschool?

It is the free listing that appears on Google Search and Google Maps when a parent looks for a creche, nursery or preschool near them. It shows your name, address, phone number, hours, photos and reviews, and it lets parents call you or get directions in one tap.

The basics

Is a Google Business Profile free?

Yes. Google does not charge for a Business Profile. Connecting it to your Find My Nursery school dashboard is part of Premium, and our done for you setup is a separate service you can ask us about.

The basics

Do I need a website to have a Google Business Profile?

No. You can add your Find My Nursery profile or your own website as the link, and you can add a website later if you want a place that is fully yours.

The basics

What is the difference between my Find My Nursery listing and my Google Business Profile?

Your Find My Nursery listing is your page on South Africa's nursery directory. Your Google Business Profile is your listing on Google Search and Maps. Parents use both, so your details should match on each.

Setting up

How do I verify my Google Business Profile?

Google needs to confirm that you really run the school. It shows you the verification options for your profile on screen, and these can differ from one profile to the next. If you would rather not deal with it, we can handle the setup and verification with you.

Setting up

How do I log in to my Google Business Profile?

Sign in with the Google account that owns the profile, then go to business.google.com, or search for your school name on Google while signed in and use the buttons that appear on your listing. If you cannot remember which account owns it, we can help you work that out.

Setting up

How do I claim a Google Business Profile that already exists for my school?

Search for your school on Google Maps, open the listing and choose the option to claim or manage it. Google then asks you to verify that you run the school. If someone else already owns it, you can request access, and we can help if it gets stuck.

Setting up

Which category should a preschool or creche choose?

Choose the category that matches what you actually run as your main category, for example preschool, nursery school or day care centre. Add other categories only for services you really offer, such as after care. Do not choose a category such as primary school if you do not run one.

Setting up

What should I put in my business description?

Say where you are, which ages you take, such as babies to Grade R, your hours and what makes your school different. Keep it honest and factual. Google limits the description to 750 characters, and it is better not to put prices, offers or web links in it.

Photos and reviews

How do I get more Google reviews for my school?

Ask happy parents at a natural moment, such as after a term or a school event, and send them a direct link to your profile. Reply to every review politely, including the critical ones. New reviews and quick replies show parents the school is active.

Photos and reviews

How many photos should I add, and can I show the children?

Add clear, recent photos of your entrance, classrooms, play areas and outdoor space. Do not show a child's face unless you have written permission from the parent. Children's information is protected under POPIA, so when in doubt, photograph the space and not the child.

Photos and reviews

Should I reply to bad reviews?

Yes. Thank the parent, stay calm, do not share anything about a child or family, and invite them to speak to you directly. Other parents often read your reply more closely than the complaint itself.

Photos and reviews

Can I offer parents a discount or gift for a Google review?

No. Do not reward reviews, pressure parents to give a certain rating or write reviews for them. Ask every family in the same way and let them be honest.

Working with us

Can you set up my Google Business Profile for me?

Yes. We can create a new profile, or review and fix the one you already have, then link it to your Find My Nursery school dashboard. Email us and we will explain how it works for your school.

Working with us

How does my Google Business Profile link to my school dashboard?

With Premium you can connect your profile to your Nursery Centre, our school dashboard. You can then see how your profile performs on Google and manage your hours, photos, reviews and updates next to your Find My Nursery listing. Connecting is rolling out to schools now.

Keeping it right

How do I show school holiday and public holiday hours?

Set your normal hours, then add special hours for public holidays, term breaks and any closure. A parent who finds you late at night is often planning ahead, and wrong hours can cost you an enquiry.

Keeping it right

How long until I see results from my Google Business Profile?

Fixing wrong hours, a wrong phone number or a broken link helps straight away because parents can reach you. Reviews, photos and your standing on the map build over weeks and months, and no one can promise a particular ranking.

Keeping it right

Can someone else change or damage my Google profile?

Yes. Anyone can suggest edits or leave reviews, so check your profile regularly and report anything that is false or abusive to Google. Keeping the profile verified and checked once a month protects it.

Learn more

Preschool marketing guides

Practical ECD guides on getting found, earning parent trust and filling your spaces.

More marketing guides

Written and maintained by the Find My Nursery team. Last updated .

Ready to be found on Google?

Questions? Email admin@findmynursery.net.

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